Sub-processors
We use third party sub-processors, such as cloud computing providers and software, to run the Flexischools service and our business.
We have a comprehensive third-party security management program, which provides assurance through continuous management of risks throughout the lifecycle of an engagement with a third party, as part of our ISO27001-certified information security management system.
This document provides a list of sub-processors that may store or process data on behalf of Flexischools, and describes the nature and scope of services provided by each sub-processor.
Sub-processors for core infrastructure
| Provider | Services Provided | Data handled | Location |
|---|---|---|---|
| Amazon Web Services (AWS) | Hosting services and storage | All customer data, including personal data and backups | Australia |
| Zendesk | Customer and Sales Support Services | Customer support tickets and customer relationship data | Australia |
| New Relic | Application Performance Monitoring and error monitoring | Application performance data and logs | United States |
| PayPal Braintree (PayPal Australia Pty Limited) | Payment processing services | Payment and payment card details | Australia and United States |
Other sub-processors
| Provider | Service Provided | Data handled | Location |
|---|---|---|---|
| Three Hearts Digital Limited | Digital Marketing Services | Marketing data, and usage analytics | EU |
| Intuit Australia Pty Limited (MailChimp) | Digital Marketing Services | Marketing data, and usage analytics | United States |
| Jotform | Online Form Building and Data Collection Services | Customer data, and user information | United States |
| Microsoft | Cloud application and storage services | Internal business data | Australia |
| Hotjar | User experience and feedback tools | Device identifiers, site analytics | EU |
| Zapier | Workflow automation software | Customer relationship data and marketing data | United States |
Changes to sub-processors
We may update this list from time to time as necessary to reflect changes in our business operations or services. An up-to-date list will be published here when available.
Contact Us
For any questions or concerns regarding our sub-processors or data processing practices, please contact us at: privacy@inloop.com.au
Effective 14 August 2024 (Version 1.0)